IT Strategy in Action
Author: James D McKeen
This book teaches students how to use and manage IT to deliver business value, with a focus on IT management issues, rather than technical issues. KEY TOPICS: IT Strategy in Actiontackles the real world challenges of IT management first, by exploring a set of the most important issues facing IT managers today and second, by providing a series of mini-cases which present these critical IT issues within the context of real organizations. Most suited for business professionals who are interested in discovering the latest research in business solutions through IT.
Table of Contents:
Table of ContentsSection I: Delivering Value with IT
1. Developing and Delivering on the IT Value Proposition
2. Developing IT Strategy for Business Value
3. Linking IT to Business Metrics
4. Managing Perceptions of IT
Mini-cases:
· IT Leadership at MaxTrade
· Investing in TUFS
· IT Planning at ModMeters
Section II: IT Governance
5. IT in the New World of Corporate Governance Reforms
6. Creating and Evolving a Technology Roadmap
7. The IT Budgeting Process
8. Information Management: The Nexus of Business and IT
9. IT in 2010
Mini-cases:
· Shared Services at RR Communications
· Creating a Process-Driven Organization at AgCredit
Section III: IT-Enabled Innovation
10. Strategic Experimentation with IT
11. Enhancing theCustomer Experience with Technology
12. Information Delivery: IT’s Evolving Role
13. Digital Dashboards
14. Managing Electronic Communications
Mini-cases:
· Information Management at Homestyle Hotels
· Knowledge Management at Acme Consulting
· CRM at Minitrex
· Managing Technology at Genex Fuels
Section IV: Reinventing IT Capabilities
15. Developing IT Capabilities
16. IT Sourcing
17. Delivering IT Functions: A Decision Framework
18. Building Better IT Leaders: From the Bottom Up
19. Developing IT Professionalism
Mini-cases:
§ Leveraging IT Vendors at SleepSmart
§ Desktop Provisioning at CanCredit
§ Project Management at MM
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Oracle Shell Scripting: Linux and UNIX Programming for Oracle
Author: Jon Emmons
With the expert techniques discussed in this book, Oracle database administrators can automate routine tasks to save time and money and better monitor the flow of work. Using shell scripts—an indispensable tool on UIX and Linux—any number of commands can be combined and executed either simultaneously or sequentially. More than 50 working shell scripts for both beginners and experts give Oracle professionals a fantastic head-start on automating their administration duties and are easily modifiable for any environment. Topics include the history of shells and shell scripting, detailed step-by-step instructions on building shell scripts, how to tell when things are working right, and how to effectively monitor the system for failures.
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